A casual used gear seller will probably ship you a broken item. It's not their fault. Simply put, shipping production gear safely is not for the faint of heart. Speakers are heavy. Power amps have sides that can bend and break. Mixing boards need to be shipped on a pallet with a Freight company.

Casual gear sellers are going to go to UPS and ask how they can ship their item to you. Or worse, they’ll just toss the piece in a box. We’ve been packing and shipping production gear for over 15 years. We have a dedicated shipping station equipped with the packing experts and materials to ship your gear perfectly.

Bottom Line: We’ve shipped every single category of gear 100 if not 1,000 times. In our early years, we had some packages go awry. Now that we’ve been doing this for 15 years, we know how to safely ship used gear better than anyone else in the world.

Our gear is packed and shipped within two business days. We have multiple team members who specifically ship items Monday through Friday. Casual gear sellers will ship their gear when they get around to it. Shipping items quickly at ChurchGear is an automatic, dedicated part of our day. Shipments go out quickly so they can arrive at your door fast. You will receive an online tracking number for your shipment so you can see it’s progress all the way to your doorstep.

Our 30-day return policy applies to any purchase made on churchgear.com. From the day your gear arrives at your doorstep, you have 30 days to love it. If you are dissatisfied for any reason or simply don’t want to keep it, you are welcome to return the item in the same condition for a full refund of the purchase price. 

“What about shipping return costs?”

For any items not as advertised, ChurchGear will cover the shipping costs. If you simply change your mind on an item you purchased, you would be responsible for all shipping costs. There are no restocking fees on any items received back in the original condition. The return must be initiated and the item shipped with online tracking within 30 days of the date the item arrived to you.