A warranty on used gear?

No one does that. No one, but us. Because we know our gear’s backstory is that of a lightly used piece and we have tested the gear, we can confidently warranty our gear. You’ll know it carries a warranty when the condition rating is Very Good or Excellent. 

*Only Available to Churches

 Our warranty is available only to churches who purchase on churchgear.com at the advertised price with a valid church email address.

Troubleshoot

We will work to troubleshoot and repair over phone or email.

Order Replacement Parts

If the item needs it, we will order replacement parts.

ChurchGear has you covered!

When your church purchases a piece of Certified Church Owned gear at churchgear.com, you will receive a 6-month warranty on your item. That means that if it stops working properly, breaks down, or has another issue from standard use, ChurchGear has you covered!

If you buy gear from a random seller on eBay, you’ll have a battle getting the piece refunded if it is broken or arrives broken. That’s not the case with ChurchGear. Our entire mission is to make used gear dependable for churches and this 6-month warranty is just one more way we fulfill that mission.

Swap

Swap the item for a replacement of the same make and model.

Return & Refund!

If all else fails, offer a return for a full refund.

In Conclusion

We’re the first site to bring a warranty on used production gear for churches. Our mission is to serve church tech directors’ production needs, and our exclusive 6-month warranty to churches is another way we fulfill this mission.

Shipping

We know our gear works. Every single piece of gear goes through our testing process before it ever makes it to our site. However, things happen. Thus, we offer this warranty to provide even further protection to you and your church.

We have a 30-day return policy for our gear. From the day your gear arrives at your doorstep, you have 30 days to love it. If you are dissatisfied for any reason or simply don’t want to keep it, you are welcome to return the item in the same condition for a full refund of the purchase price. For any items not as advertised, ChurchGear will cover the shipping costs. If you simply change your mind on an item you purchased, you would be responsible for all shipping costs. There are no restocking fees on any items received back in the original condition. The return must be initiated and the item shipped with online tracking within 30 days of the date the item arrived to you.

Our warranty only applies to gear being purchased for churches. If you’re buying the gear for personal use, the warranty would not apply. We’re happy to still sell our gear to you. We do not exclusively sell to churches. But our warranty only applies to churches. You will still have the 30-day return policy. And again, we test every piece before it is listed on our site.